Location Highlights

  • Outsourcing leader in Eastern Europe and the third most prominent BPM destination in the world, after India and China
  • An educated workforce with the highest number of university graduates a year in the European Union
  • Political and economic stability, strong data protection laws, good infrastructure and the availability of talent make Poland attractive to foreign investors
  • Wide language capabilities and cultural affinity make it a perfect nearshore destination to serve other European markets
  • WNS delivery center in Tricity, an agglomeration of the three cities of Gdynia, Gdansk and Sopot, is a hub for is a hub for Polish, Slavic and Scandinavian languages


  • Launched operations in August 2012 with focus on German, Russian and Scandinavian language capabilities
  • Delivering services in 13 languages across Europe
  • Key industries served: Insurance, shipping & logistics, and travel

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